• Hours
    • Mon 7:30AM - 5:00PM
    • Tue 7:30AM - 5:00PM
    • Wed 7:30AM - 5:00PM
    • Thu 7:30AM - 5:00PM
    • Fri 7:30AM - 5:00PM
    • Sat Closed
    • Sun Closed
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  • Ramsower's Automotive LLC
    3138 N Dodge Blvd
    Tucson, AZ 85716
520-326-7224
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Auto Insurance FAQs

Auto Insurance FAQs

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Who do I call to file a claim?

Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.

What does my policy require me to do after an accident?

Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.

Want more information on your rights? To make an appointment, call us at 520-326-7224 or make an appointment online!

TESTIMONIALS

Had a problem with my older Dodge van had bought the part but 3 different mobile mechanics failed to show up so having lived in the area of Ramsowers for years I stopped in they put the part on for me the same day with no appointment just to help me out their price was fair job was done right. He also was clear that it may not solve my problem because they didn't diagnose the van but would do what I wanted then told me if the problem continued they would help figure it out. I have not had this good of experience in any service in a long time. I would recommend them to anyone needing a good garage!

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Ramsower's Automotive LLC

  • 3138 N Dodge Blvd
    Tucson, AZ 85716
520-326-7224